INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the same product that you see in the picture when shopping online at I Brothers

Where can I view my sales receipt?

Remember, your sales receipt contains important information about your purchase, such as the items ordered, quantities, prices, and any applicable taxes or shipping fees. Keep it for your records and in case you need to make a return or exchange in the future.

How can I return an item?

Remember to carefully review the specific return policy of the seller or website where you made the purchase for detailed instructions on how to return an item.

Will you restock items indicated as “out of stock?”

IB Brothers regularly restocks popular items, the exact timeline can vary. Customers are encouraged to check product pages for updates and reach out to support if they have specific questions about restocking an out-of-stock item.

Where can I ship my order?

Depending on your location and the specific items you are looking to ship, you can utilize services like Easyship for international shipping or Interwood for local deliveries within UK.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS